(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Tram huynh
Tram huynh
2026-05-30
I used Minh Voduy and Steve Nguyen for my recent investment property loan and they delivered top-notch service. They were completely transparent about closing costs and helped me secure an excellent interest rate. They are incredibly knowledgeable and proactive. I would absolutely use them again and refer them to anyone looking for a mortgage. Thank you Minh VoDuy and Steve Nguyen for expediting my loan. Your speed, efficiency, and clear communication made the entire process completely stress-free. I truly appreciate your hard work in getting this finalized so quickly.
Dave Mon
Dave Mon
2026-05-30
Excellent service my lender (Christopher Nguyen)responded day and night as I went through this long process.
Alexi T
Alexi T
2026-05-30
To be honest, a mortgage is only as good as the team behind it. When you get a loan officer who actually listens to your goals and a processor who is obsessed with the details, the whole stressful process just clicks. The officer gets you into the game, but the processor is the one who gets you across the finish line on time. If you want a smooth, headache-free closing, you need a lending team where these two work together like a well-oiled machine. Thanks Don and Max for the journey.
Van Nguyen
Van Nguyen
2026-05-30
Good job Hank Thanks
Phương Nguyễn Thị Quế
Phương Nguyễn Thị Quế
2026-05-30
They are dedicated and professional.
Phương Nguyễn Thị Quế
Phương Nguyễn Thị Quế
2026-05-30
They are dedicated and professional.
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